Question 1

What is The Finch Club?

Accepted Answer

A free digital membership card that lives in your Apple or Google Wallet. It gives you emergency contacts and a referral code permanently. When you travel, you add a trip (€4.99) to unlock your AI city guide, WhatsApp 24/7 support, real-time alerts, and all AI features for that country.

Question 2

How much does it cost?

Accepted Answer

The membership card is completely free forever. You only pay when you travel: €4.99 per trip, which includes everything: AI city guide, cultural briefing, WhatsApp 24/7, scam detector, haggle checker, safe walk, SOS, real-time alerts, and daily tips.

Question 3

What countries are covered?

Accepted Answer

We operate in 10 countries: Spain, Italy, France, Portugal, Turkey, Greece, Japan, Mexico, Thailand, and Morocco. Over 200 cities are live and ready for your trip.

Question 4

How does the AI city guide work?

Accepted Answer

When you buy a trip, our AI generates a personalized guide based on your origin country, language, cities, and dates. It includes cultural briefing, day-by-day suggestions, food tips, safety advice, and local customs.

Question 5

What if something goes wrong during my trip?

Accepted Answer

Your card has all emergency numbers (112, police, ambulance). Send us a WhatsApp message in any language, 24/7. You can also use the SOS button to instantly get your nearest hospital, police station, and consulate.

Question 6

Can I share it with my travel partner?

Accepted Answer

Each card is individual and personalized. Your travel partner should get their own card — it’s free and customized to their country of origin. They only pay when adding a trip.

Question 7

What does the travel insurance cover?

Accepted Answer

Every Finch Trip includes basic travel medical insurance. Coverage details will be provided when you purchase a trip. The insurance is provided by our partner and covers emergency medical expenses during your trip dates.

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